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FAQ
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What types of boat lights do you offer?We offer a variety of boat lights, including underwater lights, deck lights, and more. Explore our collection for a wide range of options.
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Are your boat lights suitable for all types of watercraft?Our boat lights are designed to be versatile and can be used on various types of watercraft, including boats, yachts, and jet skis.
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How do I install the boat or pool lights?Installation instructions are provided with each product. Additionally, we have online resources and customer support to assist you. If you have specific questions, contact our support team from contact@aquaidea.com.au
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Can I return or exchange a product if I'm not satisfied?Yes, we have a flexible return and exchange policy. Check our Return & Refund Policy section on the website for details.
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How long is the warranty for AquaIDEA’s underwater lights for boats?- All AquaIDEA’s products are provided with a 5-year warranty.
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How long is the warranty for AquaIDEA’s swimming underwater lights.- All AquaIDEA’s swimming pool lights are provided with a 2-year warranty.
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How long is the delivery time?- It depends on the order quantity. - For bulk purchase, our production usually takes around 3 weeks after the order is confirmed with down payment. - For small quantity order, a shorter delivery time would be available by negotiation.
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How can I install AquaIDEA products ?- All of our models come with comprehensive and easy-to-understand user manual with illustrations describing the installation procedure step by step. - Videos for demonstrating the installation are also available on our YouTube channel.
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How can I get quotation on AquaIDEA products?- Please contact our sales team members who can speak Arabic, Chinese, English, French, and Spanish for getting a quotation for free.
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Which model is appropriate for my boats?- From fishing boats to superyachts, we provide a variety of transom and drain lights with different light and case colours for your choice
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How many lights and which model is appropriate for my pools?- To consider the number of lights required, the following items of your pool will be taken into the account. 1) Size 2) Colour 3) Currently available niches for lighting - To select the suitable model, the following items of your pool will be taken into the account. 1) Niche (Niche-mounted or surface-mounted) 2) Fitting and its size 3) Shape
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Do AquaIDEA’s pool lights provide different light angles?- . Yes, they do. What makes our pool lights distinguish from other brands are providing choices of different light angles in 90 º, 120 º and 150 º. - 90 º: sharp beam for rectangle pools - 120 º: environmental angle for irregular-shaped pools - 150 º: wide angle for round-shaped pools
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How do different pool light colours work?- Cool White:. As pool water may be contaminated by chlorine or human body’s secretion that turns to green and yellow colours, the 10,000K white colour light can help to brighten it up to clear water colour. - Warm White: Works best at night to keep the pool looks like the same colour as seen during daytime. - RGB: Able to change the colour of the pool according to the weather and the mood or occasion required. We provide various sets of programs to match with different scenes in order to create diverse atmosphere.
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Do I have to drill any holes on the body of my boats to install AquaIDEA marine lights?- All AquaIDEA marine lights require holes on the hull, except M12W.
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How to use the Wi-Fi remote control device?- It works with Smart Life and Tuya Smart systems for the Wi-Fi remote control device. For details, please visit https://www.tuya.com/ https://www.ismartlife.me/
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